Frequently Asked Questions

How Does It Work?

Step 1: Receive Services

You receive healthcare services from a BloomPayment participating healthcare provider.

Step 2: Referral

After your insurance has processed, the healthcare provider may refer the remaining balance to BloomPayment.

Step 3: Receive Information

You will be sent an invitation to participate in the BloomPayment program. Upon your request, BloomPayment will send a Welcome Packet containing full offer details.

Step 4: First Payment

Your Welcome Kit will contain the offer, agreement, and other important information along with your first statement. Upon your first payment, you will be enrolled.

Step 5: Continue Payments

Continue to make payments to BloomPayment and pay off the balance.

Step 6: Add Future Charges

Future charges from participating healthcare providers can be added to your revolving account.

General Eligibility Criteria

Standard Payment Plans 

  • Patients or guarantors seeking to refinance non-defaulted medical related patient balances after insurance has been processed and all third parties have paid, 
  • Healthcare provider must be a participating member of BloomPayment, 
  • Account holders must: 
    • Be at least the age of majority and able to enter into a binding contract; 
    • Have a valid US street address, Army Post Office address, or Fleet Post Office address; 
    • Be a US citizen, permanent resident or visa holder (J-1, H-1B, E-2, O-1, or TN) with a valid SSN or TIN. If you are a permanent resident, you have more than 2 years until your status expires, or you have filed an extension. If you are a visa holder, you have at least 2 years remaining until your status expires, or you have filed for a renewal or an application for permanent residency; 
    • Have a financial agreement on file with the healthcare provider covering the dates of service; and 
    • Not be in default.
  • Patient balance must be within the qualifying range as specified by the provider. Please refer to your Welcome Packet for additional details.


Non-Standard Payment Plans 

  • Additional eligibility criteria may be required for certain non-standard payment plans. Please refer to your Welcome Packet for additional details.

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Other Questions

Am I required to participate in the BloomPayment program?

The BloomPayment program is a voluntary finance option made available to you by your healthcare provider. If you do not wish to take advantage of the BloomPayment finance program you may contact your healthcare provider regarding the balance due. If you have any questions about the BloomPayment program please visit mybloompayment.com or call (877) 488-2880.

How does BloomPayment make money?

Your healthcare provider participates in the program and has agreed to pay a portion of the servicing and program costs associated with your payment plan. In some cases, your healthcare provider will pay all of the costs associated with your plan. Please refer to your Welcome Packet for specific information.

How do I setup Autopay?

There are currently two options for Automatic Payments:

  1. Member Portal. After registering for online services, you can setup automatic payments from your checking account online.
  2. By Mail. Complete the AutoPay Form, attach your statement stub, and mail it to:
            BloomPayment
            PO Box 3136
            Burnsville, MN 55337

How do I make payments?

Payments can be made directly from your checking account using electronic check (ACH), credit/debit card (Visa, Mastercard, Discover), check, or money order.

  • Online through your Member Portal
  • By phone (877) 488-2880
  • By mail:
    BloomPayment
    PO Box 3136
    Burnsville, MN 55337

How do I give access to a third party?

In order to comply with privacy and consumer lending laws and regulations, only authorized third parties can obtain information about your account, manage your account online, and make payments. To authorize someone else to access your account and make a payment on your behalf, login to the Member Portal, then complete and submit a Third Party Authorization Form. Alternatively, you can mail it to us at PO Box 3136, Burnsville, MN 55337.

What happens if I default?

The defaulted principal balance will be returned to your healthcare provider or current creditor. Please contact them regarding your balance.